ORDERING - TEXTBOOKS & TEACHER'S MATERIALS
- Customers are advised to order directly from Directed Media Inc. to guarantee you receive the best quality products, the best rates and the best service.
You may purchase products using the following methods:
- WEB: www.directedmediainc.com
- FAX: (US) 1-509-884-3167
- EMAIL: email@example.com
- We advise all visitors to review our POLICIES before ordering.
- For Educators, School Districts or businesses using Purchase Orders, please submit your Purchase Order via our contact form.
- Orders without a Purchase Order number must be paid in advance. The best method is by purchasing online.
- All orders are typically processed and shipped within 1-2 days.
- USPS Ground (1-5 days)
- USPS Priority Mail (1-3 days)
- UPS Ground (1-5 days)
RECEIVING ORDERS & CLAIMS
- Upon receipt of your Directed Media Inc. order, we suggest you count all cartons/boxes and note any shortages or damages on the carrier’s Bill of Lading.
- Shortage claims MAY NOT be honored if cartons are signed for but not delivered.
- Check all deliveries with the Packing Slip provided. Then compare the Packing Slip to the Purchase Order (P.O.) for verification of items received.
- DO NOT STAMP OR BARCODE PRODUCTS UNTIL ABSOLUTELY SURE YOU RECEIVED THE CORRECT ITEM.
- REPORT ANY DAMAGED PRODUCTS WITHIN 10 DAYS OF DELIVERY.
- RETURNS ARE ALLOWED UP TO 30 DAYS AFTER DELIVERY.
- PRODUCTS BEING RETURNED WILL NEED TO BE IN NEW CONDITION AND IN THE ORIGINAL PACKAGING. USED OR DISCOUNTED/SALE PRODUCTS ARE NOT ABLE TO BE RETURNED.
- STAMPED, BARCODED OR USED PRODUCTS MAY NOT BE RETURNED.